Information We Collect

At Ember Kinetix Studio, we collect only the information necessary to provide our web development and design services. This includes:

• Contact Information: Name, email address, phone number, and business information when you submit inquiries through our contact forms
• Project Information: Details about your business needs, project requirements, and preferences when you use our inquiry system
• Website Analytics: We use Google Analytics to collect anonymous data about how visitors use our website, including pages visited, time spent on site, browser type, and general location (city/region level)
• Cookies: We use cookies for website analytics and to remember your cookie preferences

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide quotes for our services
• Communicate with you about your project throughout the development process
• Improve our website and services based on usage patterns
• Send you project updates and relevant business communications

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties. Your information may be shared only in the following circumstances:

• With your explicit consent
• To comply with legal requirements or court orders
• With trusted service providers who assist in operating our website (such as hosting providers), under strict confidentiality agreements

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

• SSL encryption for all data transmission
• Secure hosting infrastructure
• Limited access to personal information on a need-to-know basis
• Regular security updates and monitoring

Cookies and Tracking

Our website uses cookies to enhance your browsing experience and provide analytics. These include:

• Essential Cookies: Required for basic website functionality and remembering your cookie preferences
• Google Analytics Cookies: Help us understand website usage patterns, popular content, and user behavior to improve our services

You can control cookie settings through our cookie banner when you first visit the site, or by adjusting your browser preferences. Disabling analytics cookies will not affect the core functionality of our website.

Google Analytics

We use Google Analytics 4 to collect anonymous statistics about website usage. This service may set cookies and collect data such as:

• Pages visited and time spent on each page
• How you arrived at our website (referral source)
• Your general geographic location (city/region level)
• Device and browser information
• Interactions with forms and buttons

All Google Analytics data is anonymized and does not include personally identifiable information. You can opt out of Google Analytics tracking at any time using our cookie preferences or through Google's opt-out tools.

Your Rights

You have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications
• Lodge a complaint with relevant authorities

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by law. Project-related information is typically retained for business and legal purposes.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.